The FTC Funeral Rule: United States Consumer Rights

The Federal Trade Commission (FTC) Funeral Rule gives families the right to clear pricing and meaningful choices when arranging a funeral. Understanding these rights helps you compare providers and avoid pressure sales.

The Funeral Rule applies to funeral providers selling to the public. You have the right to itemized prices and to buy only the goods and services you want, with limited exceptions.

How to use your funeral consumer rights

Request a General Price List

Ask for the GPL in person or by phone; providers must give accurate pricing information.

Compare itemized options

You are not required to buy package deals; select individual services and merchandise you want.

Get casket and outer burial container prices

Providers must show casket prices before you view them and offer alternative containers for cremation.

Document agreements in writing

Keep copies of contracts, receipts, and itemized statements for your records and estate files.

Your rights under the Funeral Rule

The FTC Funeral Rule protects consumers when making funeral arrangements. Your rights include:

  • Right to receive an itemized price list (General Price List)
  • Right to choose only the goods and services you want
  • Right to get price information over the phone
  • Right to see a casket price list before viewing caskets
  • Right to use an alternative container for cremation

Learn more about the FTC Funeral Rule

Frequently asked questions

Does the Funeral Rule apply in every state?
The Funeral Rule is a federal trade regulation. States may add additional consumer protections; your state guide notes local resources.
Can a funeral home require a casket for cremation?
Providers must disclose that alternative containers are available and cannot misrepresent requirements.
What if I feel pressured to buy a package?
You may select individual items. Document what you were told and contact your state attorney general or the FTC if you believe rules were violated.
Can I get prices before visiting a funeral home?
Yes. Funeral providers must give price information over the phone and provide GPLs when you ask in person.

Official sources and editorial information

Guides reference FTC materials and state consumer offices. Memoria Sky does not provide legal advice or file complaints on your behalf.

Memoria Sky provides educational information and is not a government consumer protection agency.

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We use cookies to operate this website, improve usability and personalize your experience. Your privacy is important to us, and we will never sell your data. Privacy Policy.